Identity Governance and Administration

Customer: Large Scale VAR Organization

Challenge

A large scale VAR organization operated under a federated structure, where each member entity managed access provisioning / de-provisioning independently. This led to inconsistent lifecycle practices, fragmented approval processes, and a lack of visibility into who had access to what - especially among cross-border teams.

Solution

Silika Solutions worked with regional leaders to unify governance practices into a common IGA framework. We introduced global access request workflows, standardized entitlement models, and business-aligned role templates. A central interface was leveraged to request, approve, and track access across all regions, while respecting local compliance and operational needs.

Outcome

Access provisioning times decreased significantly, audit performance improved, and governance oversight was established across the organization. The firm gained control over entitlement sprawl and established a scalable foundation for identity lifecycle management across regions.